### Release notes Since the release of the new issue type Incident, users have been accidentally creating incidents when they meant to create issues. Incidents have a unique UI and workflow. Incidents also represent service disruptions or outages and should only created by users who understand the purpose and impact. For this reason, we are going to restrict the permissions for those who can create incidents to help managers at impacted companies control the number of false-incidents that get created. ### Problem to solve Since the release of the new issue type Incident, users have been accidentally creating incidents when they meant to create issues. Incidents have a unique UI and workflow. Incidents also represent service disruptions or outages and should only created by users who understand the purpose and impact. For this reason, we are going to restrict the permissions for those who can create incidents to help managers at impacted companies control the number of false-incidents that get created. ### Intended users Devon (DevOps Engineer) Allison (Application Ops) ### User experience goal Minimize the impact on teams seeing large numbers of false incidents ### Proposal Restrict permissions to create an incident to Reporter and up (they are currently set to Guest+) ### Related discussions https://gitlab.com/gitlab-org/gitlab/-/issues/336022#note_631652669