I would like to ask if it's possible to disable the global 2FA policy (everyone need to activate 2FA before accessing gitlab) but I can't disable on the web interface because I can't activate it, it gives me everytime `PIN code invalid`. I tried to sync the server date and my Google Authenticator app but I still get the error. I installed GitLab using Omnibus. I found the following command but it only disable all users's 2FA. `gitlab-rake gitlab:two_factor:disable_for_all_users` > There are currently no users with 2FA enabled. I have full access to the gitlab server. Here is what I get from my web interface : I can't navigate in settings as admin user [![enter image description here][1]][1] [![enter image description here][2]][2] [1]: https://i.stack.imgur.com/NqRYM.png [2]: https://i.stack.imgur.com/nsG1X.png `sudo gitlab-rake gitlab:env:info` ``` System information System: CentOS 7.6.1810 Current User: git Using RVM: no Ruby Version: 2.5.3p105 Gem Version: 2.7.6 Bundler Version:1.17.3 Rake Version: 12.3.2 Redis Version: 3.2.12 Git Version: 2.18.1 Sidekiq Version:5.2.5 Go Version: unknown GitLab information Version: 11.10.4 Revision: 62c464651d2 Directory: /opt/gitlab/embedded/service/gitlab-rails DB Adapter: PostgreSQL DB Version: 9.6.11 URL: https://privateurl HTTP Clone URL: https://privateurl/some-group/some-project.git SSH Clone URL: git@privateurl:some-group/some-project.git Using LDAP: no Using Omniauth: yes Omniauth Providers: GitLab Shell Version: 9.0.0 Repository storage paths: - default: /var/opt/gitlab/git-data/repositories GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell Git: /opt/gitlab/embedded/bin/git ``` `sudo gitlab-rake gitlab:check SANITIZE=true` ``` Checking GitLab subtasks ... Checking GitLab Shell ... GitLab Shell: ... GitLab Shell version >= 9.0.0 ? ... OK (9.0.0) Running /opt/gitlab/embedded/service/gitlab-shell/bin/check Check GitLab API access: OK Redis available via internal API: OK Access to /var/opt/gitlab/.ssh/authorized_keys: OK gitlab-shell self-check successful Checking GitLab Shell ... Finished Checking Gitaly ... Gitaly: ... default ... OK Checking Gitaly ... Finished Checking Sidekiq ... Sidekiq: ... Running? ... yes Number of Sidekiq processes ... 1 Checking Sidekiq ... Finished Checking Incoming Email ... Incoming Email: ... Reply by email is disabled in config/gitlab.yml Checking Incoming Email ... Finished Checking LDAP ... LDAP: ... LDAP is disabled in config/gitlab.yml Checking LDAP ... Finished Checking GitLab App ... Git configured correctly? ... yes Database config exists? ... yes All migrations up? ... yes Database contains orphaned GroupMembers? ... no GitLab config exists? ... yes GitLab config up to date? ... yes Log directory writable? ... yes Tmp directory writable? ... yes Uploads directory exists? ... yes Uploads directory has correct permissions? ... yes Uploads directory tmp has correct permissions? ... yes Init script exists? ... skipped (omnibus-gitlab has no init script) Init script up-to-date? ... skipped (omnibus-gitlab has no init script) Projects have namespace: ... 2/3 ... yes 2/4 ... yes 2/6 ... yes 3/7 ... yes 3/10 ... yes 2/11 ... yes 3/12 ... yes 3/13 ... yes 3/19 ... yes 3/20 ... yes 3/21 ... yes 2/22 ... yes 2/23 ... yes 2/24 ... yes 2/26 ... yes 2/27 ... yes 2/28 ... yes 2/29 ... yes 2/30 ... yes 2/31 ... yes 2/32 ... yes 2/33 ... yes 2/34 ... yes 2/38 ... yes 2/40 ... yes 2/41 ... yes 2/43 ... yes 2/45 ... yes 7/47 ... yes 7/48 ... yes 7/49 ... yes 3/50 ... yes 7/51 ... yes 7/53 ... yes 7/55 ... yes 7/56 ... yes 7/57 ... yes 7/58 ... yes 7/59 ... yes 7/60 ... yes 7/61 ... yes 7/62 ... yes 7/63 ... yes 7/64 ... yes 7/65 ... yes 7/66 ... yes 3/67 ... yes 7/68 ... yes 7/70 ... yes 7/71 ... yes 3/73 ... yes 7/74 ... yes 8/78 ... yes 8/80 ... yes 8/81 ... yes 8/82 ... yes 8/83 ... yes 8/84 ... yes 7/86 ... yes 7/87 ... yes 7/88 ... yes 7/89 ... yes 7/90 ... yes 7/91 ... yes 7/92 ... yes 7/93 ... yes 7/94 ... yes 7/95 ... yes 7/96 ... yes Redis version >= 2.8.0? ... yes Ruby version >= 2.5.3 ? ... yes (2.5.3) Git version >= 2.18.0 ? ... yes (2.18.1) Git user has default SSH configuration? ... no Try fixing it: mkdir ~/gitlab-check-backup-1568203251 sudo mv /var/opt/gitlab/.ssh/id_rsa ~/gitlab-check-backup-1568203251 sudo mv /var/opt/gitlab/.ssh/id_rsa.pub ~/gitlab-check-backup-1568203251 For more information see: doc/ssh/README.md in section "SSH on the GitLab server" Please fix the error above and rerun the checks. Active users: ... 2 Checking GitLab App ... Finished Checking GitLab subtasks ... Finished ```