<!--IssueSummary start--> <details> <summary> Everyone can contribute. [Help move this issue forward](https://handbook.gitlab.com/handbook/marketing/developer-relations/contributor-success/community-contributors-workflows/#contributor-links) while earning points, leveling up and collecting rewards. </summary> - [Close this issue](https://contributors.gitlab.com/manage-issue?action=close&projectId=278964&issueIid=27852) </details> <!--IssueSummary end--> Currently when a user has run out of shared CI runner minutes any jobs that are created are left in the queue in a pending state. This has a few negative effects: * Adds a lot of irrelevant jobs to the queue as they accumulate * Masks our ability to see how long a job is in the queue on average * Potentially uses up all the users new shared minutes as soon as they buy more We need to explore some options for how to improve these scenarios. CC @brendan @jhampton