## Summary User has reported receiving `Failed to confirm your order! Please try again.` when attempting to by a paid subscription within GitLab.com.  ## Possible Root Cause The new registration with checkout flow creates a group name from the company name automatically, but doesn't validate or sanitize the Group Name input. The save fails and we get a cryptic error message ## Workaround Avoid commas and other disallowed characters in the company name ## Solution Suggestion Sanitize the Group Name input, in such a way that it conforms to the rules set in the original group creation screen, as partially seen in the screenshot.