Error 500 when trying to get any objects in WEB UI using OpenStack Swift as object storage

Summary

I'v configured storing data in object storage (OpenStack Swift) for artifacts and uploads. All data placed in storage, but when I'm trying to obtain any object (job log for example), I have gotten an error 500 in the WebUI.

After any job all logs and artifacts are placed in the bucket, and I can see it and read. But not from WebUI.

Steps to reproduce

  1. Configuring Object Storage for Artifacts
gitlab_rails['artifacts_object_store_enabled'] = true
gitlab_rails['artifacts_object_store_direct_upload'] = false
gitlab_rails['artifacts_object_store_background_upload'] = true
gitlab_rails['artifacts_object_store_proxy_download'] = false
gitlab_rails['artifacts_object_store_remote_directory'] = "gitlab_artifacts"
gitlab_rails['artifacts_object_store_connection'] = {
    'provider' => 'OpenStack',
    'openstack_username' => 'username',
    'openstack_api_key' => 'password',
    'openstack_auth_url' => 'https://api.storage/v2.0/tokens',
    'openstack_tenant' => 'tenant_name'
}
  1. Do gitlab reconfigure gitlab-ctl reconfigure
  2. Do migrate gitlab-rake gitlab:artifacts:migrate
  3. Go to any job and try to see job log or artifacts

What is the current bug behavior?

An error occurred while fetching the error log

What is the expected correct behavior?

Job log

Relevant logs and/or screenshots

/var/log/gitlab/gitlab-rails/production.log

ArgumentError (Storage must be instantiated with the :openstack_temp_url_key option):
  config/initializers/carrierwave_patch.rb:20:in `authenticated_url'
  app/uploaders/gitlab_uploader.rb:89:in `open'
  app/models/ci/job_artifact.rb:79:in `open'
  lib/gitlab/metrics/instrumentation.rb:159:in `block in open'
  lib/gitlab/metrics/method_call.rb:34:in `measure'
  lib/gitlab/metrics/instrumentation.rb:159:in `open'
  lib/gitlab/ci/trace.rb:70:in `block in read'
  lib/gitlab/ci/trace/stream.rb:20:in `initialize'
  lib/gitlab/ci/trace.rb:68:in `new'
  lib/gitlab/ci/trace.rb:68:in `read'
  app/controllers/projects/jobs_controller.rb:73:in `trace'
  lib/gitlab/i18n.rb:55:in `with_locale'
  lib/gitlab/i18n.rb:61:in `with_user_locale'
  app/controllers/application_controller.rb:427:in `set_locale'
  lib/gitlab/middleware/multipart.rb:101:in `call'
  lib/gitlab/request_profiler/middleware.rb:14:in `call'
  ee/lib/gitlab/jira/middleware.rb:15:in `call'
  lib/gitlab/middleware/go.rb:17:in `call'
  lib/gitlab/etag_caching/middleware.rb:11:in `call'
  lib/gitlab/middleware/rails_queue_duration.rb:22:in `call'
  lib/gitlab/metrics/rack_middleware.rb:15:in `block in call'
  lib/gitlab/metrics/transaction.rb:53:in `run'
  lib/gitlab/metrics/rack_middleware.rb:15:in `call'
  lib/gitlab/middleware/read_only/controller.rb:40:in `call'
  lib/gitlab/middleware/read_only.rb:16:in `call'
  lib/gitlab/middleware/basic_health_check.rb:25:in `call'
  lib/gitlab/request_context.rb:20:in `call'
  lib/gitlab/metrics/requests_rack_middleware.rb:27:in `call'
  lib/gitlab/middleware/release_env.rb:10:in `call'

Results of GitLab environment info

Expand for output related to GitLab environment info 
System information
System:
Proxy:          no
Current User:   git
Using RVM:      no
Ruby Version:   2.4.5p335
Gem Version:    2.7.6
Bundler Version:1.16.6
Rake Version:   12.3.1
Redis Version:  3.2.12
Git Version:    2.18.1
Sidekiq Version:5.2.1
Go Version:     unknown


GitLab information
Version:        11.5.2-ee
Revision:       6a05a82
Directory:      /opt/gitlab/embedded/service/gitlab-rails
DB Adapter:     postgresql
DB Version:     9.6.8
URL:            https://vcs.torbor.ru
HTTP Clone URL: https://vcs.torbor.ru/some-group/some-project.git
SSH Clone URL:  git@vcs.torbor.ru:some-group/some-project.git
Elasticsearch:  no
Geo:            no
Using LDAP:     no
Using Omniauth: yes
Omniauth Providers:


GitLab Shell
Version:        8.4.1
Repository storage paths:
  • default: /var/opt/gitlab/git-data/repositories Hooks: /opt/gitlab/embedded/service/gitlab-shell/hooks Git: /opt/gitlab/embedded/bin/git

Results of GitLab application Check

Expand for output related to the GitLab application check 
Checking GitLab Shell ...


GitLab Shell version >= 8.4.1 ? ... OK (8.4.1)
hooks directories in repos are links: ...
8/1 ... ok
8/2 ... ok
8/3 ... ok
8/4 ... ok
8/5 ... ok
8/6 ... ok
8/7 ... ok
8/8 ... ok
8/9 ... ok
8/10 ... ok
8/11 ... ok
8/12 ... ok
8/13 ... ok
7/14 ... ok
7/15 ... ok
7/16 ... ok
24/30 ... ok
10/32 ... ok
10/33 ... ok
10/34 ... ok
10/35 ... ok
10/36 ... ok
10/37 ... ok
10/38 ... ok
10/39 ... ok
10/40 ... ok
10/41 ... ok
10/42 ... ok
10/43 ... ok
10/44 ... ok
10/45 ... ok
10/46 ... ok
11/47 ... ok
11/48 ... ok
11/49 ... ok
11/50 ... ok
7/51 ... ok
15/56 ... ok
15/57 ... ok
16/59 ... ok
7/61 ... ok
7/62 ... repository is empty
19/63 ... ok
19/64 ... ok
19/65 ... ok
19/66 ... ok
19/67 ... ok
20/68 ... ok
10/69 ... ok
20/70 ... ok
5/72 ... ok
24/73 ... ok
24/76 ... ok
5/77 ... ok
Running /opt/gitlab/embedded/service/gitlab-shell/bin/check
Check GitLab API access: OK
Redis available via internal API: OK


Access to /var/opt/gitlab/.ssh/authorized_keys: OK
gitlab-shell self-check successful


Checking GitLab Shell ... Finished


Checking Gitaly ...


default ... OK


Checking Gitaly ... Finished


Checking Sidekiq ...


Running? ... yes
Number of Sidekiq processes ... 1


Checking Sidekiq ... Finished


Reply by email is disabled in config/gitlab.yml
Checking LDAP ...


LDAP is disabled in config/gitlab.yml


Checking LDAP ... Finished


Checking GitLab ...


Git configured correctly? ... yes
Database config exists? ... yes
All migrations up? ... yes
Database contains orphaned GroupMembers? ... no
GitLab config exists? ... yes
GitLab config up to date? ... yes
Log directory writable? ... yes
Tmp directory writable? ... yes
Uploads directory exists? ... yes
Uploads directory has correct permissions? ... yes
Uploads directory tmp has correct permissions? ... yes
Init script exists? ... skipped (omnibus-gitlab has no init script)
Init script up-to-date? ... skipped (omnibus-gitlab has no init script)
Projects have namespace: ...
8/1 ... yes
8/2 ... yes
8/3 ... yes
8/4 ... yes
8/5 ... yes
8/6 ... yes
8/7 ... yes
8/8 ... yes
8/9 ... yes
8/10 ... yes
8/11 ... yes
8/12 ... yes
8/13 ... yes
7/14 ... yes
7/15 ... yes
7/16 ... yes
24/30 ... yes
10/32 ... yes
10/33 ... yes
10/34 ... yes
10/35 ... yes
10/36 ... yes
10/37 ... yes
10/38 ... yes
10/39 ... yes
10/40 ... yes
10/41 ... yes
10/42 ... yes
10/43 ... yes
10/44 ... yes
10/45 ... yes
10/46 ... yes
11/47 ... yes
11/48 ... yes
11/49 ... yes
11/50 ... yes
7/51 ... yes
15/56 ... yes
15/57 ... yes
16/59 ... yes
7/61 ... yes
7/62 ... yes
19/63 ... yes
19/64 ... yes
19/65 ... yes
19/66 ... yes
19/67 ... yes
20/68 ... yes
10/69 ... yes
20/70 ... yes
5/72 ... yes
24/73 ... yes
24/76 ... yes
5/77 ... yes
Redis version >= 2.8.0? ... yes
Ruby version >= 2.3.5 ? ... yes (2.4.5)
Git version >= 2.9.5 ? ... yes (2.18.1)
Git user has default SSH configuration? ... yes
Active users: ... 5
Elasticsearch version 5.1 - 5.5? ... skipped (elasticsearch is disabled)


Checking GitLab ... Finished
Edited by Igor Sarychev