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Unable to renew/acquire certificates for custom domains

Summary

The GitLab instance is unable to renew/acquire certificates for custom domains with let's encrypt.

Steps to reproduce

  1. create a pages deployment
  2. add a new custom domain
  3. complete verification
  4. enable automatic let's encrypt certificates for HTTPS
  5. Observe the background job for this task failing via the admin panel

For context, this occurs on a self-hosted CE instance. The domain where this occurred was cobalt.rocks, the verification passed, and it ran with this specific setup for the last few months. I'm unable to pin down when specifically it stopped renewing the certificate however it must be within the last 90 days, the underlying instance is updates asap for stable GitLab releases.

What is the current bug behavior?

The background job fails and is unable to acquire/renew a certificate. The UI for the project also doesn't show an error message but instead just shows the domain with no certificate.

What is the expected correct behavior?

Acquire/Renew a certificate and, if the error occurs, display an error to the user.

Relevant logs and/or screenshots

Job PagesDomainSslRenewalWorker
Error Class OpenSSL::X509::RequestError
Error Message X509_REQ_set_version: passed invalid argument

Extra information:

 {"version"=>0, "store"=>nil, "trace_propagation_headers"=>{"sentry-trace"=>"9dd463f0d0ee4d5ebb455c59643323d0-02b495f037f94639", "baggage"=>"sentry-trace_id=9dd463f0d0ee4d5ebb455c59643323d0,sentry-release=eedc7c560c9"}, "meta.caller_id"=>"PagesDomainSslRenewalWorker", "correlation_id"=>"c8ce8ee1317a7cf1e66b669167c9f288", "meta.root_caller_id"=>"Cronjob", "meta.feature_category"=>"pages", "meta.project"=>"cobalt/homepage-v3", "meta.root_namespace"=>"cobalt", "meta.client_id"=>"ip/", "worker_data_consistency"=>"always", "worker_data_consistency_per_db"=>{"main"=>"always", "ci"=>"always"}, "size_limiter"=>"validated", "scheduled_at"=>1734827469.0100007, "idempotency_key"=>"resque:gitlab:duplicate:default:3e049b23492d45c80cd73b7a85eab84db50c6d1bcc74579926f0a735a7ebb67f"} 

Output of checks

Results of GitLab environment info

Expand for output related to GitLab environment info

System information
System:		Debian 12
Current User:	git
Using RVM:	no
Ruby Version:	3.2.5
Gem Version:	3.5.23
Bundler Version:2.5.11
Rake Version:	13.0.6
Redis Version:	7.0.15
Sidekiq Version:7.2.4
Go Version:	unknown

GitLab information
Version:	17.7.0
Revision:	eedc7c560c9
Directory:	/opt/gitlab/embedded/service/gitlab-rails
DB Adapter:	PostgreSQL
DB Version:	14.11
URL:		https://git.cobalt.rocks
HTTP Clone URL:	https://git.cobalt.rocks/some-group/some-project.git
SSH Clone URL:	git@git.cobalt.rocks:some-group/some-project.git
Using LDAP:	no
Using Omniauth:	yes
Omniauth Providers: openid_connect

GitLab Shell
Version:	14.39.0
Repository storages:
- default: 	unix:/var/opt/gitlab/gitaly/gitaly.socket
GitLab Shell path:		/opt/gitlab/embedded/service/gitlab-shell

Gitaly
- default Address: 	unix:/var/opt/gitlab/gitaly/gitaly.socket
- default Version: 	17.7.0
- default Git Version: 	2.47.0
- 

Results of GitLab application Check

Expand for output related to the GitLab application check

Checking GitLab subtasks ...

Checking GitLab Shell ...

GitLab Shell: ... GitLab Shell version >= 14.39.0 ? ... OK (14.39.0) Running /opt/gitlab/embedded/service/gitlab-shell/bin/gitlab-shell-check Internal API available: OK Redis available via internal API: OK gitlab-shell self-check successful

Checking GitLab Shell ... Finished

Checking Gitaly ...

Gitaly: ... default ... OK

Checking Gitaly ... Finished

Checking Sidekiq ...

Sidekiq: ... Running? ... yes Number of Sidekiq processes (cluster/worker) ... 1/1

Checking Sidekiq ... Finished

Checking Incoming Email ...

Incoming Email: ... Reply by email is disabled in config/gitlab.yml

Checking Incoming Email ... Finished

Checking LDAP ...

LDAP: ... LDAP is disabled in config/gitlab.yml

Checking LDAP ... Finished

Checking GitLab App ...

Database config exists? ... yes Tables are truncated? ... skipped All migrations up? ... yes Database contains orphaned GroupMembers? ... no GitLab config exists? ... yes GitLab config up to date? ... yes Cable config exists? ... yes Resque config exists? ... yes Log directory writable? ... yes Tmp directory writable? ... yes Uploads directory exists? ... yes Uploads directory has correct permissions? ... yes Uploads directory tmp has correct permissions? ... skipped (no tmp uploads folder yet) Systemd unit files or init script exist? ... skipped (omnibus-gitlab has neither init script nor systemd units) Systemd unit files or init script up-to-date? ... skipped (omnibus-gitlab has neither init script nor systemd units) Projects have namespace: ... 1/2 ... yes 1/3 ... yes 1/4 ... yes 1/5 ... yes 1/6 ... yes 1/7 ... yes 1/8 ... yes 1/9 ... yes 1/10 ... yes 1/11 ... yes 1/12 ... yes 1/13 ... yes 1/14 ... yes 1/15 ... yes 1/16 ... yes 1/17 ... yes 1/18 ... yes 1/19 ... yes 1/20 ... yes 1/21 ... yes 1/22 ... yes 1/23 ... yes 1/24 ... yes 1/25 ... yes 1/26 ... yes 1/27 ... yes 1/29 ... yes 1/30 ... yes 1/31 ... yes 1/32 ... yes 1/33 ... yes 1/34 ... yes 1/35 ... yes 1/37 ... yes 1/38 ... yes 1/39 ... yes 1/40 ... yes 1/41 ... yes 5/43 ... yes 1/44 ... yes 5/45 ... yes 1/46 ... yes 1/47 ... yes 1/48 ... yes 1/51 ... yes 8/52 ... yes 1/53 ... yes 1/54 ... yes 1/55 ... yes 1/56 ... yes 12/58 ... yes 12/59 ... yes 1/62 ... yes 1/63 ... yes 1/64 ... yes 1/65 ... yes 1/71 ... yes 14/72 ... yes 14/74 ... yes 1/76 ... yes 1/77 ... yes 1/78 ... yes 12/79 ... yes 1/80 ... yes 14/82 ... yes 12/83 ... yes 5/84 ... yes 1/85 ... yes 1/86 ... yes 1/87 ... yes 1/88 ... yes 1/89 ... yes 1/90 ... yes 1/91 ... yes 1/92 ... yes 1/93 ... yes 5/94 ... yes 1/96 ... yes 1/97 ... yes 1/98 ... yes 1/99 ... yes 5/100 ... yes 5/101 ... yes 119/102 ... yes 1/104 ... yes 1/105 ... yes 119/106 ... yes 119/107 ... yes 119/108 ... yes 119/109 ... yes 1/110 ... yes 1/111 ... yes 119/112 ... yes 1/113 ... yes 132/114 ... yes 132/115 ... yes 132/116 ... yes 132/117 ... yes 132/118 ... yes 119/119 ... yes 5/120 ... yes 1/121 ... yes 132/122 ... yes 119/123 ... yes 119/124 ... yes 119/125 ... yes 1/126 ... yes 119/127 ... yes 1/128 ... yes 1/129 ... yes 1/130 ... yes 1/131 ... yes 119/132 ... yes 5/133 ... yes 5/134 ... yes 158/135 ... yes 132/136 ... yes 1/137 ... yes 132/138 ... yes 132/139 ... yes 5/141 ... yes 158/142 ... yes 132/143 ... yes 158/144 ... yes 158/145 ... yes 1/146 ... yes 1/147 ... yes 1/148 ... yes 5/149 ... yes 119/150 ... yes 132/151 ... yes 132/152 ... yes 179/153 ... yes 179/154 ... yes 179/155 ... yes 179/157 ... yes 179/158 ... yes 179/159 ... yes 179/160 ... yes 191/161 ... yes 191/162 ... yes 191/163 ... yes 191/164 ... yes 191/165 ... yes 191/166 ... yes 191/167 ... yes 191/168 ... yes 191/169 ... yes 191/170 ... yes 191/171 ... yes 191/172 ... yes 191/173 ... yes 191/174 ... yes 191/175 ... yes 193/176 ... yes 179/177 ... yes 179/178 ... yes 1/179 ... yes 1/180 ... yes 5/181 ... yes 1/182 ... yes 119/183 ... yes 1/185 ... yes 218/186 ... yes 1/187 ... yes 218/188 ... yes 218/189 ... yes 218/190 ... yes 1/191 ... yes 218/192 ... yes 1/193 ... yes 132/194 ... yes 1/195 ... yes 218/196 ... yes 218/197 ... yes 1/198 ... yes 1/199 ... yes 1/200 ... yes 236/201 ... yes 238/202 ... yes 1/203 ... yes 1/204 ... yes 1/205 ... yes 1/206 ... yes 1/207 ... yes 1/208 ... yes 1/209 ... yes Redis version >= 6.2.14? ... yes Ruby version >= 3.0.6 ? ... yes (3.2.5) Git user has default SSH configuration? ... yes Active users: ... 9 Is authorized keys file accessible? ... yes GitLab configured to store new projects in hashed storage? ... yes All projects are in hashed storage? ... yes

Checking GitLab App ... Finished

Checking GitLab subtasks ... Finished

Possible fixes

The error looks similar to https://github.com/ruby/openssl/issues/734, which was resolved in https://github.com/ruby/openssl/pull/747 and the fix was included in the latest release.

Edited by Cobalt