Create script that customers can run to extract relevant information for customer support cases

Problem

We do not have standard way of asking for information from customers to better understand the state of their environment asit related to Cloud Connector. Whilst we are making steps to improve this, it would be useful to have a script that we have on hand that can be run by us or by the support team to help speed up diagnosing problems.

Proposal

Create a script and work with support engineering to get it added to https://gitlab.com/gitlab-com/support/toolbox or equivalent location for easy access by the support team.

Documentation

When complete, this should be documented in the following places:

• groupcloud connector's request for help template. This will ensure we get a dump of relevant data for any escalated support requests.
• https://docs.gitlab.com/ee/user/gitlab_duo/turn_on_off.html#troubleshooting