[WIP] Problem gathering for user list
Background
There is still no central place or unified view of all users that are part of your organization.
Depending on the user-related job or task, user would need to navigate to specific parts of the product to complete their workflow.
Users are listed based on relevant parameters to the page (member page: lists out only users within that resource constraint, usage quotas: lists out only billed users). This causes confusion for Billing Managers who are reconciling billing with membership and Access Auditors and Maintainers who are managing the lifecycle of their users.
| Area | Gap in data for customer's need (as described in problem statement) |
|---|---|
|
Top level group>Member list |
|
|
Usage quotas > Seats |
|
|
Usage quotas > GitLab Duo Pro |
|
|
Admin > User list |
|
Proposal (WIP)
-
Gather existing research and customer problems -
Partner with PMs to identify and validate problems within the current framework -
Propose solutions for user list for all (with organizations and without organizations), align with crossfunctional team -
Validate solutions
Edited by Ilonah Pelaez