Tufts Capstone Project Deliverable: Create an At Risk view for Boards

Insight

In https://gitlab.com/gitlab-org/ux-research/-/issues/2909+, the Tufts students found that an At Risk view for Boards is necessary for PMs to be able to complete their job to understand current status of issues. They brainstormed different concepts and tested them with users. They landed on a toggle-based At Risk view.

Supporting evidence

Information aren’t up to date because teammates don’t update them (but note people have different priorities)

PMs need to keep everything on track. PMs need to coordinate that communication

Status with updates and comments - more information about whats going on (blocked, pending)

More in the Pain Point Canvas

Action

Add an At Risk view that can be toggled on/off within the Board view.

• Figma prototype
• Designs in design management

Resources

• 🕊 Dovetail project
• 🔍 Research issue

Tasks

• Assign this issue to the appropriate Product Manager, Product Designer, or UX Researcher.
• Add the appropriate Group (such as ~"group::source code") label to the issue. This helps identify and track actionable insights at the group level.
• Link this issue back to the original research issue in the GitLab UX Research project and the Dovetail project.
• Adjust confidentiality of this issue if applicable