Create overview page for common Service Ping Errors
Problem
With https://gitlab.com/gitlab-data/product-analytics/-/issues/1788+ Customer Success agents will have better insights into Service Ping errors coming from their customers. However the errors themselves are not very actionable.
Desired Outcome
Customers Success agents can self-service as much as possible to solve an error with a customers Service Ping setup.
Potential Solution
Create a handbook page similar where common errors and possible ways on how to resolve them are laid out. Reaching out in our Slack channel should be the last resort if no other resolution is possible.