How should we treat enabled custom email and disabled Service Desk?
From #416637 (comment 1916349999)
Quick bit of feedback: it's possible to cryptically break the custom email feature if you configure it for one project, then disable the service desk without resetting the custom email config, and then trying to set up that custom email on a service desk on a new project. Looks like it's validating fine to prevent conflicts, but might need a clearer error
😄
So what we're seeing is the following:
- Custom email is enabled for a project.
- Service Desk gets disabled for the project and custom email is still configured.
- You don't see the settings and custom email setup any more.
- If you try to set up the same custom email address in another project it doesn't work because the email address is already taken but not visible.
So how do we handle that situation? Removing the custom email address configuration seems a bit too destructive.
Edited by Marc Saleiko