Integrated Error Tracking not workingon self managed
Summary
On my self managed instance, it is not possible to see tracked errors in the url https://{domain}/{group}/{project}/-/error_tracking
Steps to reproduce
On a self managed instance:
- Activate de
integrated_error_trackingfeature flag - Go to Project -> Settings -> Monitor -> Error Tracking
- Enable it and set GitLab as the alternative to Sentry
- Access the url https://{domain}/{group}/{project}/-/error_tracking
What is the current bug behavior?
The message ´Failed to load errors from Sentry.´ is shown on the screen and the browser console reports a 500 response after calling the endpoint https://{domain}/{group}/{project}/-/error_tracking.json?sort=last_seen&issue_status=unresolved
What is the expected correct behavior?
The expected behaviour would be to get a valid response from the server and show all the errors, if any, tracked by GitLab in the current project
Relevant logs and/or screenshots
`
==> /var/log/gitlab/gitlab-rails/production_json.log <==
{"method":"GET","path":"/errortracking/api/v1/projects/20/errors","format":"/","controller":"ApplicationController","action":"route_not_found","status":302,"location":"http://localhost:8080/users/sign_in","time":"2024-03-01T20:07:40.065Z","params":[{"key":"sort","value":"last_seen_desc"},{"key":"status","value":"unresolved"},{"key":"limit","value":"20"},{"key":"unmatched_route","value":"errortracking/api/v1/projects/20/errors"},{"key":"application","value":{}}],"correlation_id":"09e965ef-8999-4fbe-bfdc-0be665f58606","meta.caller_id":"ApplicationController#route_not_found","meta.remote_ip":"127.0.0.1","meta.client_id":"ip/127.0.0.1","remote_ip":"127.0.0.1","ua":"OpenAPI-Generator/1.0.0/ruby","request_urgency":"default","target_duration_s":1,"db_count":6,"db_write_count":0,"db_cached_count":0,"db_replica_count":0,"db_primary_count":6,"db_main_count":6,"db_ci_count":0,"db_main_replica_count":0,"db_ci_replica_count":0,"db_replica_cached_count":0,"db_primary_cached_count":0,"db_main_cached_count":0,"db_ci_cached_count":0,"db_main_replica_cached_count":0,"db_ci_replica_cached_count":0,"db_replica_wal_count":0,"db_primary_wal_count":0,"db_main_wal_count":0,"db_ci_wal_count":0,"db_main_replica_wal_count":0,"db_ci_replica_wal_count":0,"db_replica_wal_cached_count":0,"db_primary_wal_cached_count":0,"db_main_wal_cached_count":0,"db_ci_wal_cached_count":0,"db_main_replica_wal_cached_count":0,"db_ci_replica_wal_cached_count":0,"db_replica_duration_s":0.0,"db_primary_duration_s":0.003,"db_main_duration_s":0.003,"db_ci_duration_s":0.0,"db_main_replica_duration_s":0.0,"db_ci_replica_duration_s":0.0,"cpu_s":0.035493,"mem_objects":12698,"mem_bytes":441352,"mem_mallocs":1849,"mem_total_bytes":949272,"pid":17105,"worker_id":"puma_0","rate_limiting_gates":[],"db_duration_s":0.0,"view_duration_s":0.0,"duration_s":0.0051}
{"method":"GET","path":"/users/sign_in","format":"/","controller":"SessionsController","action":"new","status":200,"time":"2024-03-01T20:07:40.123Z","params":[{"key":"session","value":{}}],"correlation_id":"09b9be39-2cab-4233-9242-8d7d12e08b4b","meta.caller_id":"SessionsController#new","meta.remote_ip":"127.0.0.1","meta.feature_category":"system_access","meta.client_id":"ip/127.0.0.1","remote_ip":"127.0.0.1","ua":"OpenAPI-Generator/1.0.0/ruby","request_urgency":"low","target_duration_s":5,"redis_calls":6,"redis_duration_s":0.0020829999999999998,"redis_read_bytes":827,"redis_write_bytes":337,"redis_cache_calls":4,"redis_cache_duration_s":0.001536,"redis_cache_read_bytes":824,"redis_cache_write_bytes":252,"redis_shared_state_calls":2,"redis_shared_state_duration_s":0.000547,"redis_shared_state_read_bytes":3,"redis_shared_state_write_bytes":85,"db_count":7,"db_write_count":0,"db_cached_count":3,"db_replica_count":0,"db_primary_count":7,"db_main_count":7,"db_ci_count":0,"db_main_replica_count":0,"db_ci_replica_count":0,"db_replica_cached_count":0,"db_primary_cached_count":3,"db_main_cached_count":3,"db_ci_cached_count":0,"db_main_replica_cached_count":0,"db_ci_replica_cached_count":0,"db_replica_wal_count":0,"db_primary_wal_count":0,"db_main_wal_count":0,"db_ci_wal_count":0,"db_main_replica_wal_count":0,"db_ci_replica_wal_count":0,"db_replica_wal_cached_count":0,"db_primary_wal_cached_count":0,"db_main_wal_cached_count":0,"db_ci_wal_cached_count":0,"db_main_replica_wal_cached_count":0,"db_ci_replica_wal_cached_count":0,"db_replica_duration_s":0.0,"db_primary_duration_s":0.003,"db_main_duration_s":0.003,"db_ci_duration_s":0.0,"db_main_replica_duration_s":0.0,"db_ci_replica_duration_s":0.0,"cpu_s":0.050294,"mem_objects":20955,"mem_bytes":974072,"mem_mallocs":3992,"mem_total_bytes":1812272,"pid":17105,"worker_id":"puma_0","rate_limiting_gates":[],"db_duration_s":0.00227,"view_duration_s":0.0237,"duration_s":0.03453}
{"method":"GET","path":"/arcellormittal/gerenciamento_ocorrencias/-/error_tracking.json","format":"json","controller":"Projects::ErrorTrackingController","action":"index","status":500,"time":"2024-03-01T20:07:40.130Z","params":[{"key":"sort","value":"last_seen"},{"key":"issue_status","value":"unresolved"},{"key":"namespace_id","value":"arcellormittal"},{"key":"project_id","value":"gerenciamento_ocorrencias"}],"correlation_id":"01HQXT2AMVEHZZPEFSC84AX20Q","meta.caller_id":"Projects::ErrorTrackingController#index","meta.remote_ip":"179.134.5.226","meta.feature_category":"error_tracking","meta.user":"EnzoSoares","meta.user_id":2,"meta.project":"arcellormittal/gerenciamento_ocorrencias","meta.root_namespace":"arcellormittal","meta.client_id":"user/2","remote_ip":"179.134.5.226","user_id":2,"username":"EnzoSoares","ua":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:123.0) Gecko/20100101 Firefox/123.0","queue_duration_s":0.014956,"request_urgency":"low","target_duration_s":5,"redis_calls":8,"redis_allowed_cross_slot_calls":1,"redis_duration_s":0.006515,"redis_read_bytes":381,"redis_write_bytes":1616,"redis_cache_calls":3,"redis_cache_duration_s":0.001924,"redis_cache_read_bytes":201,"redis_cache_write_bytes":403,"redis_sessions_calls":1,"redis_sessions_duration_s":0.002254,"redis_sessions_read_bytes":177,"redis_sessions_write_bytes":170,"redis_shared_state_calls":4,"redis_shared_state_allowed_cross_slot_calls":1,"redis_shared_state_duration_s":0.002337,"redis_shared_state_read_bytes":3,"redis_shared_state_write_bytes":1043,"db_count":16,"db_write_count":0,"db_cached_count":2,"db_replica_count":0,"db_primary_count":16,"db_main_count":16,"db_ci_count":0,"db_main_replica_count":0,"db_ci_replica_count":0,"db_replica_cached_count":0,"db_primary_cached_count":2,"db_main_cached_count":2,"db_ci_cached_count":0,"db_main_replica_cached_count":0,"db_ci_replica_cached_count":0,"db_replica_wal_count":0,"db_primary_wal_count":0,"db_main_wal_count":0,"db_ci_wal_count":0,"db_main_replica_wal_count":0,"db_ci_replica_wal_count":0,"db_replica_wal_cached_count":0,"db_primary_wal_cached_count":0,"db_main_wal_cached_count":0,"db_ci_wal_cached_count":0,"db_main_replica_wal_cached_count":0,"db_ci_replica_wal_cached_count":0,"db_replica_duration_s":0.0,"db_primary_duration_s":0.013,"db_main_duration_s":0.013,"db_ci_duration_s":0.0,"db_main_replica_duration_s":0.0,"db_ci_replica_duration_s":0.0,"cpu_s":0.088186,"mem_objects":25248,"mem_bytes":2272672,"mem_mallocs":5399,"mem_total_bytes":32825924,"pid":16884,"worker_id":"puma_1","rate_limiting_gates":[],"exception.class":"RuntimeError","exception.message":"Content-Type is not supported: text/html; charset=utf-8","exception.backtrace":["lib/gitlab/error_tracking/error_repository/open_api_strategy.rb:48:in list_errors'","lib/gitlab/error_tracking/error_repository.rb:83:in list_errors'","app/services/error_tracking/list_issues_service.rb:84:in list_issues'","app/services/error_tracking/list_issues_service.rb:33:in perform'","app/services/error_tracking/base_service.rb:14:in execute'","app/controllers/projects/error_tracking_controller.rb:53:in render_index_json'","app/controllers/projects/error_tracking_controller.rb:19:in block (2 levels) in index'","app/controllers/projects/error_tracking_controller.rb:15:in index'","ee/lib/gitlab/ip_address_state.rb:10:in with'","ee/app/controllers/ee/application_controller.rb:45:in set_current_ip_address'","app/controllers/application_controller.rb:468:in set_current_admin'","lib/gitlab/session.rb:11:in with_session'","app/controllers/application_controller.rb:459:in set_session_storage'","lib/gitlab/i18n.rb:114:in with_locale'","lib/gitlab/i18n.rb:120:in with_user_locale'","app/controllers/application_controller.rb:450:in set_locale'","app/controllers/application_controller.rb:443:in set_current_context'","lib/gitlab/metrics/elasticsearch_rack_middleware.rb:16:in call'","lib/gitlab/middleware/memory_report.rb:13:in call'","lib/gitlab/middleware/speedscope.rb:13:in call'","lib/gitlab/database/load_balancing/rack_middleware.rb:23:in call'","lib/gitlab/middleware/rails_queue_duration.rb:33:in call'","lib/gitlab/etag_caching/middleware.rb:21:in call'","lib/gitlab/metrics/rack_middleware.rb:16:in block in call'","lib/gitlab/metrics/web_transaction.rb:46:in run'","lib/gitlab/metrics/rack_middleware.rb:16:in call'","lib/gitlab/middleware/go.rb:20:in call'","lib/gitlab/middleware/query_analyzer.rb:11:in block in call'","lib/gitlab/database/query_analyzer.rb:40:in within'","lib/gitlab/middleware/query_analyzer.rb:11:in call'","lib/gitlab/middleware/multipart.rb:173:in call'","lib/gitlab/middleware/read_only/controller.rb:50:in call'","lib/gitlab/middleware/read_only.rb:18:in call'","lib/gitlab/middleware/unauthenticated_session_expiry.rb:18:in call'","lib/gitlab/middleware/same_site_cookies.rb:27:in call'","lib/gitlab/middleware/path_traversal_check.rb:35:in call'","lib/gitlab/middleware/handle_malformed_strings.rb:21:in call'","lib/gitlab/middleware/basic_health_check.rb:25:in call'","lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in call'","lib/gitlab/middleware/request_context.rb:15:in call'","lib/gitlab/middleware/webhook_recursion_detection.rb:15:in call'","config/initializers/fix_local_cache_middleware.rb:11:in call'","lib/gitlab/middleware/compressed_json.rb:44:in call'","lib/gitlab/middleware/rack_multipart_tempfile_factory.rb:19:in call'","lib/gitlab/middleware/sidekiq_web_static.rb:20:in call'","lib/gitlab/metrics/requests_rack_middleware.rb:79:in call'","lib/gitlab/middleware/release_env.rb:13:in `call'"],"db_duration_s":0.00823,"view_duration_s":0.0,"duration_s":0.15933}
==> /var/log/gitlab/gitlab-rails/production.log <==
RuntimeError (Content-Type is not supported: text/html; charset=utf-8):
lib/gitlab/error_tracking/error_repository/open_api_strategy.rb:48:in list_errors' lib/gitlab/error_tracking/error_repository.rb:83:in list_errors'
app/services/error_tracking/list_issues_service.rb:84:in list_issues' app/services/error_tracking/list_issues_service.rb:33:in perform'
app/services/error_tracking/base_service.rb:14:in execute' app/controllers/projects/error_tracking_controller.rb:53:in render_index_json'
app/controllers/projects/error_tracking_controller.rb:19:in block (2 levels) in index' app/controllers/projects/error_tracking_controller.rb:15:in index'
ee/lib/gitlab/ip_address_state.rb:10:in with' ee/app/controllers/ee/application_controller.rb:45:in set_current_ip_address'
app/controllers/application_controller.rb:468:in set_current_admin' lib/gitlab/session.rb:11:in with_session'
app/controllers/application_controller.rb:459:in set_session_storage' lib/gitlab/i18n.rb:114:in with_locale'
lib/gitlab/i18n.rb:120:in with_user_locale' app/controllers/application_controller.rb:450:in set_locale'
app/controllers/application_controller.rb:443:in set_current_context' lib/gitlab/metrics/elasticsearch_rack_middleware.rb:16:in call'
lib/gitlab/middleware/memory_report.rb:13:in call' lib/gitlab/middleware/speedscope.rb:13:in call'
lib/gitlab/database/load_balancing/rack_middleware.rb:23:in call' lib/gitlab/middleware/rails_queue_duration.rb:33:in call'
lib/gitlab/etag_caching/middleware.rb:21:in call' lib/gitlab/metrics/rack_middleware.rb:16:in block in call'
lib/gitlab/metrics/web_transaction.rb:46:in run' lib/gitlab/metrics/rack_middleware.rb:16:in call'
lib/gitlab/middleware/go.rb:20:in call' lib/gitlab/middleware/query_analyzer.rb:11:in block in call'
lib/gitlab/database/query_analyzer.rb:40:in within' lib/gitlab/middleware/query_analyzer.rb:11:in call'
lib/gitlab/middleware/multipart.rb:173:in call' lib/gitlab/middleware/read_only/controller.rb:50:in call'
lib/gitlab/middleware/read_only.rb:18:in call' lib/gitlab/middleware/unauthenticated_session_expiry.rb:18:in call'
lib/gitlab/middleware/same_site_cookies.rb:27:in call' lib/gitlab/middleware/path_traversal_check.rb:35:in call'
lib/gitlab/middleware/handle_malformed_strings.rb:21:in call' lib/gitlab/middleware/basic_health_check.rb:25:in call'
lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in call' lib/gitlab/middleware/request_context.rb:15:in call'
lib/gitlab/middleware/webhook_recursion_detection.rb:15:in call' config/initializers/fix_local_cache_middleware.rb:11:in call'
lib/gitlab/middleware/compressed_json.rb:44:in call' lib/gitlab/middleware/rack_multipart_tempfile_factory.rb:19:in call'
lib/gitlab/middleware/sidekiq_web_static.rb:20:in call' lib/gitlab/metrics/requests_rack_middleware.rb:79:in call'
lib/gitlab/middleware/release_env.rb:13:in `call'
`
Output of checks
Results of GitLab environment info
Expand for output related to GitLab environment info
System information System: Ubuntu 22.04 Proxy: no Current User: git Using RVM: no Ruby Version: 3.1.4p223 Gem Version: 3.5.5 Bundler Version:2.5.5 Rake Version: 13.0.6 Redis Version: 7.0.15 Sidekiq Version:7.1.6 Go Version: unknown GitLab information Version: 16.9.1-ee Revision: cc62007c12d Directory: /opt/gitlab/embedded/service/gitlab-rails DB Adapter: PostgreSQL DB Version: 13.13 URL: https://versionamento.hep.solutions HTTP Clone URL: https://versionamento.hep.solutions/some-group/some-project.git SSH Clone URL: git@ssh.versionamento.hep.solutions:some-group/some-project.git Elasticsearch: no Geo: no Using LDAP: no Using Omniauth: yes Omniauth Providers: azure_activedirectory_v2 GitLab Shell Version: 14.33.0 Repository storages: - default: unix:/var/opt/gitlab/gitaly/gitaly.socket GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell Gitaly - default Address: unix:/var/opt/gitlab/gitaly/gitaly.socket - default Version: 16.9.1 - default Git Version: 2.43.0
Results of GitLab application Check
Expand for output related to the GitLab application check
Checking GitLab subtasks ...
Checking GitLab Shell ...
GitLab Shell: ... GitLab Shell version >= 14.33.0 ? ... OK (14.33.0) Running /opt/gitlab/embedded/service/gitlab-shell/bin/check Internal API available: OK Redis available via internal API: OK gitlab-shell self-check successful
Checking GitLab Shell ... Finished
Checking Gitaly ...
Gitaly: ... default ... OK
Checking Gitaly ... Finished
Checking Sidekiq ...
Sidekiq: ... Running? ... yes Number of Sidekiq processes (cluster/worker) ... 1/1
Checking Sidekiq ... Finished
Checking Incoming Email ...
Incoming Email: ... Reply by email is disabled in config/gitlab.yml
Checking Incoming Email ... Finished
Checking LDAP ...
LDAP: ... LDAP is disabled in config/gitlab.yml
Checking LDAP ... Finished
Checking GitLab App ...
Database config exists? ... yes Tables are truncated? ... skipped All migrations up? ... yes Database contains orphaned GroupMembers? ... no GitLab config exists? ... yes GitLab config up to date? ... yes Cable config exists? ... yes Resque config exists? ... yes Log directory writable? ... yes Tmp directory writable? ... yes Uploads directory exists? ... yes Uploads directory has correct permissions? ... yes Uploads directory tmp has correct permissions? ... yes Systemd unit files or init script exist? ... skipped (omnibus-gitlab has neither init script nor systemd units) Systemd unit files or init script up-to-date? ... skipped (omnibus-gitlab has neither init script nor systemd units) Projects have namespace: ... 8/2 ... yes 11/3 ... yes 10/4 ... yes 21/9 ... yes 7/12 ... yes 28/13 ... yes 43/14 ... yes 27/15 ... yes 27/16 ... yes 27/17 ... yes 27/18 ... yes 27/19 ... yes 52/20 ... yes 21/22 ... yes 21/23 ... yes 21/24 ... yes Redis version >= 6.2.14? ... yes Ruby version >= 3.0.6 ? ... yes (3.1.4) Git user has default SSH configuration? ... yes Active users: ... 17 Is authorized keys file accessible? ... yes GitLab configured to store new projects in hashed storage? ... yes All projects are in hashed storage? ... yes Elasticsearch version 7.x-8.x or OpenSearch version 1.x ... skipped (Advanced Search is disabled) All migrations must be finished before doing a major upgrade ... skipped (Advanced Search is disabled)
Checking GitLab App ... Finished
Checking GitLab subtasks ... Finished