Document how users can cancel Direct Transfer imports via Rails console
Problem
Recently a customer had to stop a direct transfer migration due to the source instance being completely unreachable and down. For context - Slack thread (internal only, valid for 90 days)
Proposal
Let's document in our troubleshooting section for Direct Transfer how users with access to the Rails console cancel a direct transfer import.
To completely delete the direct transfer(aka bulk_import) altogether, including the associated relations, in the console of the destination instance, the following commands need to be run:
bulk_import = BulkImport.find_by(user_id: USER_ID).last
This
bulk_import.destroy!
This