Actionable Insight 4 from UXS - Security Policies FY24-Q4 - Security Policies Onboarding
Insight
Strange disabled menu option behavior
Supporting evidence
Action
When viewing the Add new criteria
menu, the new age
item was disabled, but still clickable. It also wasn't clear how to enable it. We should figure out a way to make it unlickable while also communicating to the user what they need to do to enable it. It's possible that this is a technical constraint that is forcing us to make it clickable, but this is a strange behavior for something that is disabled, yet clicking it does nothing.
Resources
Tasks
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Assign this issue to the appropriate Product Manager, Product Designer, or UX Researcher. -
Add the appropriate Group
(such as~"group::source code"
) label to the issue. This helps identify and track actionable insights at the group level. -
Link this issue back to the original research issue in the GitLab UX Research project and the Dovetail project. -
Adjust confidentiality of this issue if applicable
Edited by Justin Mandell