Actionable Insight 2 from UXS - Security Policies FY24-Q4 - Security Policies Onboarding
Insight
Not enough explanation or assistance when completing the policy form.
Supporting evidence
Action
Add the ability to educate users as to what each option allows them to do. Doc links, or maybe a Help drawer that walks the user through set up, displaying a subset of the help documentation. Just enough to help them complete the form. Would also be good to add a direct link/button to help docs for more details if you're not going to add the drawer idea. I think this would be helpful for any user level.
Example:
Resources
Tasks
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Assign this issue to the appropriate Product Manager, Product Designer, or UX Researcher. -
Add the appropriate Group
(such as~"group::source code"
) label to the issue. This helps identify and track actionable insights at the group level. -
Link this issue back to the original research issue in the GitLab UX Research project and the Dovetail project. -
Adjust confidentiality of this issue if applicable
Edited by Grant Hickman