Feature Proposal: Add a validation step when creating a new customer account
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Problem to solve
When a customer account is created in the event the email has a typo there is no reasonable way to fix that typo with current validation steps in L&R Support.
Proposal
When the information is submitted to create a new account in the GitLab Customer Portal send a validation link to the email address in use prior to finalizing the creation of the account. This way if the email has a typo the process to fix it is far more simple than it is now.
Intended users
GitLab's customers using the GitLab Customer Portal.
Edited by 🤖 GitLab Bot 🤖