Custom email reply address

Contributes to Configurable e-mail address for service desk (#329990 - closed)

Ingest replies from custom email

  1. ✅ Change the Reply-To email address to the custom email (with issue identification hash) !130336 (merged)
  2. ✅ Change the service desk email ingestion that it also handles replies (like incoming email). Works natively because we already scan for reply keys in Delivered-To and References header.
    1. Add test coverage for custom email reply address ingestion. With References header and with Delivered-To header.
    2. M365 needs direct reply address ingestion from To header. Ingest Service Desk custom email address replies (!136443 - merged) added this.
Edited by Marc Saleiko