Custom email reply address
Contributes to Configurable e-mail address for service desk (#329990 - closed)
Ingest replies from custom email
-
✅ Change theReply-To
email address to the custom email (with issue identification hash) !130336 (merged) -
✅ Change the service desk email ingestion that it also handles replies (like incoming email). Works natively because we already scan for reply keys inDelivered-To
andReferences
header.- Add test coverage for custom email reply address ingestion. With
References
header and withDelivered-To
header. - M365 needs direct reply address ingestion from
To
header. Ingest Service Desk custom email address replies (!136443 - merged) added this.
- Add test coverage for custom email reply address ingestion. With
Edited by Marc Saleiko