Reoccurring GitLab.com logouts
Summary
A customer of ours is facing frequently occurring logouts on GitLab.com. The timing varies, but it occurs multiple times a day for their entire team.
Steps to reproduce
Requested information from previous issue #121569 (closed):
- Browser name & version: Firefox 113.0.2
- Login mechanism (password login, Auth with Google, SAML etc) and any session settings in your IdP: Google SSO
- Is the time to log out consistent, like automatically logging out after x days or x hours?: "Log out is not consistent, other than multiple times a day"
- Is the logout while browsing or freshly starting a session?: "The log out does not only happen with fresh browser or session"
-
Have you ticked the
Remember me
checkbox while logging in?: "Yes, the remember me box is checked"
What is the current bug behavior?
Users are forced to login multiple times a day.
What is the expected correct behavior?
Sessions last for the expected 7 day period on GitLab.com.
Output of checks
This bug happens on GitLab.com