Add seats addition tracking to Gitlab.com flows
Problem
In customers-gitlab-com#5776 (closed), we added tracking to seat addition flows triggered from the subscription card in Customers Dot portal. However the seat addition flow also exists in Gitlab.com (billing page and usage quotas page). When the add seats flow is triggered from these pages from Gitlab.com, the click_card
event is bypassed as mentioned here.
Proposal
We need to add tracking events on the Add seats
button in the Gitlab.com flows (i.e. billing page and usage quotas page) as mentioned here.
Event details for billing page:
event_category = 'Webstore'
event_action = 'click_button'
event_label = 'add_seats_saas'
event_property = 'billing_page'
Event details for usage quotas page:
event_category = 'Webstore'
event_action = 'click_button'
event_label = 'add_seats_saas'
event_property = 'usage_quotas_page'
Result
click_card
event should be present for all customers going through add seats flow.
Next steps (if any)
How will we measure success?
Edited by Diana Zubova