Add on hold status for access requests

Problem to solve

It is possible that access requests are not approved or rejected immediately. There can be processes in place where some evaluation happens before a final decision is made.

Example: Community Forks

Our workflow is that users request access to the gitlab-community/community-members group.

Then we have an approval process for these requests.

If a user does not meet the requirements for a direct approval, we open an issue and communicate with the user. (Examples)

During the time where we communicate with the user, we would like to put the access request "on hold", so it does not look like a new request in the queue. This is because there are multiple OWNERs in the group, and we want to signal to each other with this additional status that the request is already being worked on to avoid duplication of efforts.

Proposal

Add a status to access requests. Could be simple as pending vs on hold or more complex where users can for example add comments/notes to access requests where the state could be captured.

Intended users

Feature Usage Metrics

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