Jira server/data center doesn't work with personal access token.

Summary

The Jira integration settings suggest that for authentication with all Jira types (Cloud, Server and Data Center) a password or API token can be provided. But for Jira Cloud only the API token works and for Jira Server or Data Center, only password works.

API token authentication should work for Jira Server. Jira Server supports API tokens.

Jira Cloud should work only with API token. Password authentication has been deprecated.

Screenshots

Jira settings page
Screenshot_2023-03-01_at_11.40.10
Jira Server with API token test
Screenshot_2023-03-01_at_11.43.36
Jira Cloud with password test
Screenshot_2023-03-01_at_11.45.40

Possible fixes

1. Add a text to the password field saying Password for the server version or an API token for the cloud version 2. Fix API token authentication for Jira Server

  1. Provide a backend for PAT working with Jira Server/Data Center
  2. Rename the label to API token, PAT or password
Edited by Martin Wortschack