Define the root cause of why a job is stuck if it has to do with a runner

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Release notes

When a job is stuck, we provide you with an alert with a few reasonings of why the job may be stuck. Now, we give you the root cause so you can fix it quicker and spend last time debugging.

Problem to solve

Developers are spending time debugging when a job is stuck because of a runner. We provide them with many reasons why it may be stuck, so they end up still having to debug to figure out the root cause. Related internal convo: https://gitlab.slack.com/archives/C01RQ3AQH3R/p1674846526124809.

Intended users

User experience goal

The user should be given the root cause so they can fix it easily.

Proposal

We could start with the wrong tag scenario first. We should see if the job tags match runner tags, and if it doesn't, update the alert to say there are no matching runners with those tags.

🎊 Bonus: Suggest that we found a similar tag to what was used in the ci.yml file. For example, if you used windows-shared but the tag is actually windows-shared-1.

Further details

Permissions and Security

Documentation

Availability & Testing

Available Tier

Feature Usage Metrics

What does success look like, and how can we measure that?

What is the type of buyer?

Is this a cross-stage feature?

What is the competitive advantage or differentiation for this feature?

Links / references

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Edited by 🤖 GitLab Bot 🤖