Confirm unique monthly secondary user usage data is being captured and returned for Geo setups that have separate secondary URL
What is the problem?
We have usage ping data that tracks unique monthly secondary users. We know this data is coming back from some customers. However, the numbers are quite low.
A pre-requisite for capturing this data is that proxying is enabled. We enabled proxying by default in 15.1% for customers using separate secondary URLs. Today close to 50% of Geo customers are on 15.1 or newer version. Therefore, we expected to see an uptick in the numbers as customers move to 15.1 or newer which we have not seen. This could be for several reasons.
- Most customers do not have users logging into secondary sites. Sites are predominantly used for DR purposes and therefore do not see regular logins
- The data is not being correctly counted and returned for Geo setups that have separate secondary URLs.
We want to investigate 2. If it turns out that the data we are seeing is an accurate, then it will confirm out hypothesis 1.