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Can't connect jira cloud to gitlab.com

Summary

Setting up the integration between Jira cloud and gitlab.com fails at the "link namespace" step.

Tickets raised:

https://gitlab.zendesk.com/agent/tickets/339290 (Internal only)

https://gitlab.zendesk.com/agent/tickets/339634 (Internal only)

Steps to reproduce

Just follow the documentation. At the "Link namespace step", clinking on "Link" doesn't do anything other than show a loader for ~1sec

Example Project

N/A

What is the current bug behavior?

Jira is receiving a 404 from GitLab when invoking https://gitlab.com/api/v4/integrations/jira_connect/subscriptions:

{"message":"404 Not Found"}

What is the expected correct behavior?

Integration is to be set up as stated in the documentation

Relevant logs and/or screenshots

N/A

Output of checks

This bug happens on GitLab.com

Possible fixes

None, afaik

Edited by David Wainaina