Explain why a runner is "never contacted"
Insight
This issue is related to the Runner Fleet CMS FY23. Users were unsure why a runner was never contacted and if that really would impact its ability to run jobs.
P.S. the task here was to view runners in the instance and determine if they can run jobs.
Supporting evidence
Not if I don't know if I found the problem correctly, it was a test in this respect, but, but it's the same UI that I'm using and I know what, how it looks and where to look. If I get love burner is because it's connected constantly balls get lab. Okay. So it shows last time it contacted the gooey of get lab shirts. The last time they get lab contacted him. Now, this looks exactly how the pre start of the get lab runner looks like after register. And before start with the last contact set will never and never not started. So what was a bit confusing? What yielded questions was that this upgrade recommended. But as I said, if I remember correctly, the older I'm sure older veteran of around us work with newer version of locate lab, not sure if this big difference is allowed from fourteen.one to 15.2, but I would presume so.
I think is the, the never contact, you know, because as I say, the, the, the only runner that is online have the same be great recommendation, but is running so going with the, the never contacted problem.
So you're wondering if, are you wondering if never contacted is supposed to be in the offline count? Yeah, yeah, yeah. That's right. Okay. It is not. But would that be helpful to you? I think so because I, I, and I can't like, I think so, because not looking like on this, this information here of the detain information, as you can say, like if I just look on the online runners of fine learners, maybe if I have a, like a, a big number here, you know, it's easy to identify. I have like a problem or something like that. Last time you ran a job, you Mean? Yeah. For me it should, it'll be very helpful. Why would it be helpful Because of the, how can I say it? Like, like actually, I don't know, because if, if they are align, they should be okay, but if they are offline or, or, or, or stale, I think that if that's good to, to see if there it's like, it's healthy, but it's unused or, or something like that. But if it it's offline when it's stopped, but you know,
never contacted. So probably then means that they have never been in contact with the gitlab instance in this case. I don't know. I'm guessing that these are all, hmm.
Action
Provide a better definition of what never contacted means.
Future... Explore if there's a way to make this actionable - for example, can we link this to Make it easier to connect a runner that is cons... (#374905)?
Resources
Tasks
- Assign this issue to the appropriate Product Manager, Product Designer, or UX Researcher.
-
Add the appropriate
Group(such as~"group::source code") label to the issue. This helps identify and track actionable insights at the group level. - Link this issue back to the original research issue in the GitLab UX Research project and the Dovetail project.
- Adjust confidentiality of this issue if applicable
Designs
Relates to
- gitlab-design #199515.5
