Address Mechanizer use case: Downgrade existing Ultimate trial to Premium

Everyone can contribute. Help move this issue forward while earning points, leveling up and collecting rewards.

Why does the use case exist?

There is no option for the customer to select a Premium trial and there is a demand for Premium trials. Prospects often want to ensure they're not testing features they won't have access to if they're planning to purchase Premium specifically.

Are there any workarounds?

Yes, a trial can be downgraded via customersdot if the namespace and the cdot account is correctly linked.

Is the function addressing a bug or a missing feature?

The function helps to provide a feature where one does not currently exist.

Solution brainstorming

Growth team is working on allowing prospects to start Premium trials: Conversion Experiment: allow users to start pre... (&6566)

Edited by 🤖 GitLab Bot 🤖