Self managed gitlab web interface error or unreachable with upgrade to 15.1

Everyone can contribute. Help move this issue forward while earning points, leveling up and collecting rewards.

• Close this issue

Hello,

I had a working instance of GL 14.9.3 but I upgraded to 15.0.xx and then to 15.1.0 which is the latest and I cannot hit the web interface. All the services come up normally.

OS: RHEL7 with gitlab-ee installed via rpms

$ gitlab-ctl status
run: alertmanager: (pid 3160) 247200s; run: log: (pid 1708) 247398s
run: gitaly: (pid 3181) 247199s; run: log: (pid 1704) 247398s
run: gitlab-exporter: (pid 3200) 247199s; run: log: (pid 1691) 247398s
run: gitlab-kas: (pid 3202) 247199s; run: log: (pid 1710) 247398s
run: gitlab-workhorse: (pid 3214) 247198s; run: log: (pid 1705) 247398s
run: grafana: (pid 3231) 247198s; run: log: (pid 1694) 247398s
run: logrotate: (pid 14775) 2390s; run: log: (pid 1711) 247398s
run: nginx: (pid 3256) 247197s; run: log: (pid 1702) 247398s
run: node-exporter: (pid 3266) 247196s; run: log: (pid 1707) 247398s
run: postgres-exporter: (pid 3273) 247196s; run: log: (pid 1693) 247398s
run: postgresql: (pid 3283) 247196s; run: log: (pid 1692) 247398s
run: prometheus: (pid 3294) 247195s; run: log: (pid 1713) 247398s
run: puma: (pid 3309) 247194s; run: log: (pid 1709) 247398s
run: redis: (pid 3314) 247194s; run: log: (pid 1699) 247398s
run: redis-exporter: (pid 3329) 247193s; run: log: (pid 1706) 247398s
run: sidekiq: (pid 3381) 247190s; run: log: (pid 1703) 247398s 

$ gitlab-rake gitlab:env:info

System information
System:
Proxy:          no
Current User:   git
Using RVM:      no
Ruby Version:   2.7.5p203
Gem Version:    3.1.4
Bundler Version:2.3.15
Rake Version:   13.0.6
Redis Version:  6.2.7
Sidekiq Version:6.4.0
Go Version:     unknown

GitLab information
Version:        15.1.0-ee
Revision:       31c24d2d864
Directory:      /opt/gitlab/embedded/service/gitlab-rails
DB Adapter:     PostgreSQL
DB Version:     12.10
URL:            https://dev-gitlab.fb
HTTP Clone URL: https://dev-gitlab.fb/some-group/some-project.git
SSH Clone URL:  git@dev-gitlab.fb:some-group/some-project.git
Elasticsearch:  no
Geo:            no
Using LDAP:     yes
Using Omniauth: yes
Omniauth Providers: saml

GitLab Shell
Version:        14.7.4
Repository storage paths:
- default:      /var/opt/gitlab/git-data/repositories
GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell

I tried running gitlab-ctl reconfigure which runs normally without errors and restarts the services.

On the browser I see an error with can't currently handle this request. when I try to load the login page