2019-11-18 - Triage report for "group::certify"

Hi, @mjwood @donaldcook @johnhope

This is a group or stage level triage package that aims to summarize the feature proposals and bugs which have not been scheduled or triaged. For more information please refer to the handbook:

  • https://about.gitlab.com/handbook/engineering/quality/triage-operations/index.html#triage-packages

Scheduling the workload is a collaborative effort by the Product Managers and Engineering Managers for that group. Please work together to provide a best estimate on priority and milestone assignments. For each issue please:

  • Determine if the issue should be closed if it is no longer relevant or a duplicate.
  • If it is still relevant please assign either a best estimate versioned milestone, the %Backlog or the %Awaiting further demand milestone.
  • Specifically for ~bug, if there is no priority or clarity on a versioned milestone, please add a Priority label. Priority labels have an estimate SLO attached to them and help team members and the wider community understand roughly when it will be considered to be scheduled.
    • https://docs.gitlab.com/ee/development/contributing/issue_workflow.html#priority-labels
  • Once a milestone has been assigned please check off the box for that issue.
  • Please work with your team to complete the list by the due date set.

Feature Proposal Section

For the following feature proposals. Please either close or assign either a versioned milestone, the %Backlog or the %Awaiting further demand milestone.

Unscheduled feature with customer

  • #31578 (closed) Service Desk functionality insufficient for IT Helpdesk use BSA, ~"BZO-Feature Wanted", ~"BizOPS-Process", BusinessOPS, Category:Service Desk, IT-OPs, customer, devopsplan, feature, ~"group::certify", internal customer

Bug Section

For the following bugs. Please either close or assign either a versioned milestone, the %Backlog or the %Awaiting further demand milestone and ensure that a priority label is set.

Heatmap for all bugs

Bugs for their priority and severity label are counted here. Every bug should have severity and priority labels applied. Please take a look at the bugs which fall into the columns indicating that the priority or severity labels are currently missing.

~S1 ~S2 ~S3 ~S4
~P1 0 0 0 0
~P2 0 0 0 0
~P3 0 0 2 0
~P4 0 0 0 1


This is a group level triage package that aims to collate the latest bug reports (for frontend and otherwise) and feature proposals. For more information please refer to the handbook:

  • https://about.gitlab.com/handbook/engineering/quality/triage-operations/index.html#triage-packages
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