Code review UX synthesis
Regarding code review in GitLab, as part of the work done for the competitive analysis in #27600 (closed) and to help us prioritize pain points and possible differentiation, I put together this Google Doc: https://docs.google.com/document/d/1YBA3ieCAy2YJlkvU7botcfj2-76TmspEWpwcQiiPcuA/edit?usp=sharing
It synthesizes a lot of information from previous customer interviews, UX research findings, literature (academic and non-academic), and competitors, into the following sections:
- Goals
- Roles
- Design considerations
- Pain points
- Differentiation
- Ideas (that address the pain points and differentiation)
- Literature
- Competition
This has all culminated in a short visual story that shows what merge requests and code review in GitLab may be in the future. You can check the low-fidelity mockups (also know as “wireframes”) directly:
Edited by Pedro Moreira da Silva