Agent status error communication
Proposal
Background
After an agent is installed a user can only view the agent status on the agent status page. If a particular agent is not connected, the only way to know is by navigating to this page, which happens on an Adhoc basis.
Problem to solve
We need a way to communicate the agent status without the user navigating the agent status page.
Intended Users
User experience goal
Success for the user is letting them know in a timeous manner when the agent is not connected; we should also not spam the user.
Proposal
- Add an option to Notification Events that allows users to opt-in to emails around agent status errors.
- Content: Agent Status Error
- When an agent is disconnected or otherwise encounters an error, we send the user an email.
| Proposal |
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- Agent: Links to Agent Status Page
- Project: Links to Agent Configuration Project
- Copy: For more information about agent errors, see Troubleshooting the GitLab agent for Kubernetes.
Edited by Emily Bauman