As an administrator, I cannot see that a user has been locked for using too many IPs

Summary

When a user is locked out because they have exceeded the IP count for the period they are able log in but then get a forbidden error from the filter. As an administrator, this is totally invisible to me.

Steps to reproduce

Warning, if you do this you will not be able to log in with the account at all until the period expires.

  1. Set the allowance low, (e.g. 2/hour)
  2. Log in from two/three source IPs. Your requests will then be forbidden. (This is expected behaviour).
  3. Look at the user from the admin console/in the logs. You will not be able to tell that this is why they cannot log in.

What is the current bug behavior?

User is locked out but I cannot see why.

What is the expected correct behavior?

User is locked out and I can see why.

Output of checks

(If you are reporting a bug on GitLab.com, write: This bug happens on GitLab.com)

Results of GitLab environment info

Expand for output related to GitLab environment info 
System information
System:
Current User:   git
Using RVM:      no
Ruby Version:   2.6.3p62
Gem Version:    2.7.9
Bundler Version:1.17.3
Rake Version:   12.3.3
Redis Version:  3.2.12
Git Version:    2.22.0
Sidekiq Version:5.2.7
Go Version:     unknown

GitLab information
Version:        12.4.1
Revision:       4281915cfeb
Directory:      /opt/gitlab/embedded/service/gitlab-rails
DB Adapter:     PostgreSQL
DB Version:     10.9
URL:            https://git.***********
HTTP Clone URL: https://git./some-group/some-project.git
SSH Clone URL:  git@git.:some-group/some-project.git
Using LDAP:     yes
Using Omniauth: yes
Omniauth Providers: saml


GitLab Shell
Version:        10.2.0
Repository storage paths:
  • default: /var/opt/gitlab/git-data/repositories GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell Git: /opt/gitlab/embedded/bin/git

Results of GitLab application Check

Expand for output related to the GitLab application check 
Checking GitLab subtasks ...

Checking GitLab Shell ...


GitLab Shell: ... GitLab Shell version >= 10.2.0 ? ... OK (10.2.0)
Running /opt/gitlab/embedded/service/gitlab-shell/bin/check
Internal API available: OK
Redis available via internal API: OK
gitlab-shell self-check successful


Checking GitLab Shell ... Finished


Checking Gitaly ...


Gitaly: ... default ... OK


Checking Gitaly ... Finished


Checking Sidekiq ...


Sidekiq: ... Running? ... yes
Number of Sidekiq processes ... 1


Checking Sidekiq ... Finished


Checking Incoming Email ...


Incoming Email: ... Reply by email is disabled in config/gitlab.yml


Checking Incoming Email ... Finished


Checking LDAP ...


LDAP: ... Server: ldapmain
LDAP authentication... Success
LDAP users with access to your GitLab server (only showing the first 100 results)
User output sanitized. Found 100 users of 100 limit.


Checking LDAP ... Finished


Checking GitLab App ...


Git configured correctly? ... yes
Database config exists? ... yes
All migrations up? ... yes
Database contains orphaned GroupMembers? ... no
GitLab config exists? ... yes
GitLab config up to date? ... yes
Log directory writable? ... yes
Tmp directory writable? ... yes
Uploads directory exists? ... yes
Uploads directory has correct permissions? ... yes
Uploads directory tmp has correct permissions? ... no
Try fixing it:
sudo chown -R git /var/opt/gitlab/gitlab-rails/uploads
sudo find /var/opt/gitlab/gitlab-rails/uploads -type f -exec chmod 0644 {} ;
sudo find /var/opt/gitlab/gitlab-rails/uploads -type d -not -path /var/opt/gitlab/gitlab-rails/uploads -exec chmod 0700 {} ;
For more information see:
doc/install/installation.md in section "GitLab"
Please fix the error above and rerun the checks.
Init script exists? ... skipped (omnibus-gitlab has no init script)
Init script up-to-date? ... skipped (omnibus-gitlab has no init script)
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242/1211 ... yes
473/1212 ... yes
477/1213 ... yes
477/1214 ... yes
479/1215 ... yes
298/1216 ... yes
224/1217 ... yes
259/1218 ... yes
482/1219 ... yes
254/1220 ... yes
445/1221 ... yes
475/1222 ... yes
336/1223 ... yes
242/1224 ... yes
458/1225 ... yes
66/1226 ... yes
476/1227 ... yes
425/1228 ... yes
Redis version >= 2.8.0? ... yes
Ruby version >= 2.5.3 ? ... yes (2.6.3)
Git version >= 2.22.0 ? ... yes (2.22.0)
Git user has default SSH configuration? ... yes
Active users: ... 78
Is authorized keys file accessible? ... yes


Checking GitLab App ... Finished


Checking GitLab subtasks ... Finished