Improve first-time experience for people setting up escalation policies
Problem
From #337237 (closed) - when someone is setting up an escalation policy for the first time, the following things could be helpful:
- Some indication in the empty state of how people will be notified (email, text?)
- Help text for the name field
- Introduce a success message when a policy has been set up, re-assuring them that the process is complete, along with what will happen now that they have a policy created
Proposal
We can address these problems with three small changes:
1. Updated empty state text
Update the single line description text in the empty state, as outlined here:
2. Updated help text
Introduce help text under the name and description fields, as outlined here:
3. Success message
Introduce a success message when the escalation policy has been successfully added:
Edited by Amelia Bauerly