2019-09-23 - Triage report for "group::fulfillment"

Hi, @tipyn @jameslopez @chris_baus

This is a group or stage level triage package that aims to summarize the feature proposals and bugs which have not been scheduled or triaged. For more information please refer to the handbook:

  • https://about.gitlab.com/handbook/engineering/quality/triage-operations/index.html#triage-packages

Scheduling the workload is a collaborative effort by the Product Managers and Engineering Managers for that group. Please work together to provide a best estimate on priority and milestone assignments. For each issue please:

  • Determine if the issue should be closed if it is no longer relevant or a duplicate.
  • If it is still relevant please assign either a best estimate versioned milestone, the %Backlog or the %Awaiting further demand milestone.
  • Specifically for ~bug, if there is no priority or clarity on a versioned milestone, please add a Priority label. Priority labels have an estimate SLO attached to them and help team members and the wider community understand roughly when it will be considered to be scheduled.
    • https://docs.gitlab.com/ee/development/contributing/issue_workflow.html#priority-labels
  • Once a milestone has been assigned please check off the box for that issue.
  • Please work with your team to complete the list by the due date set.

Bug Section

For the following bugs. Please either close or assign either a versioned milestone, the %Backlog or the %Awaiting further demand milestone and ensure that a priority label is set.

Heatmap for all bugs

Bugs for their priority and severity label are counted here. Every bug should have severity and priority labels applied. Please take a look at the bugs which fall into the columns indicating that the priority or severity labels are currently missing.

~S1 ~S2 ~S3 ~S4 ~"No severity"
~P1 0 0 0 0 1
~P2 0 0 1 0 1
~P3 0 0 2 0 0
~P4 0 0 0 0 0
~"No priority" 0 0 0 2 7

Unscheduled ~bug with customer

  • #31364 (closed) Error when attempting to view Gitlab.com Group Billing page ~"S4", ~"bug", customer, devopsgrowth, ~"fulfillment::needsweight", ~"group::fulfillment"
  • #12159 (closed) Billing page not properly updating ~"Category:Account Management", Deliverable, Enterprise Edition, ~"P2", ~"S3", backend, ~"bug", customer, devopsgrowth, ~"fulfillment::backlog", ~"group::fulfillment", ~"low hanging fruit 🍌"
  • #6839 (closed) NoMethodError in check_trueup when adding licence key 1st contribution, ~"Category:Account Management", Enterprise Edition, ~"bug", customer, devopsgrowth, ~"fulfillment::triage", ~"group::fulfillment", vintage

Unscheduled ~bug (non-customer)

  • #32287 (closed) Error 500 viewing /admin due to counting active users for license ~"P1", ~"bug", database, devopsgrowth, ~"fulfillment::backlog", ~"group::fulfillment", ~"performance"
  • #14746 (closed) Trial upgrade fails due to lack of state and postal code backend, ~"bug", devopsgrowth, ~"fulfillment::backlog", ~"group::fulfillment"
  • #13860 (confidential) ~"(confidential)"
  • #13434 (closed) Undefined method `licensee' Enterprise Edition, ~"bug", devopsgrowth, ~"fulfillment::triage", ~"group::fulfillment"
  • #30665 (closed) User counts are different in four different places on the same instance ~"Category:Account Management", ~"P2", UX, ~"bug", devopsgrowth, ~"fulfillment::scheduled", ~"group::fulfillment"
  • #12678 (confidential) ~"(confidential)"
  • #4837 (closed) stub_licensed_features helper not working properly in some specs Enterprise Edition, ~"backstage", ~"bug", devopsgrowth, ~"fulfillment::triage", ~"group::fulfillment", test, vintage
  • #3326 (closed) LicenseHelper uses "extend self" inapproriately ~"Category:Account Management", Enterprise Edition, ~"P3", ~"S3", backend, ~"backstage", ~"bug", default-priority, default-severity, devopsgrowth, ~"fulfillment::triage", ~"group::fulfillment", ~"technical debt", vintage
  • #3263 (closed) License expiration dates wrong in console Enterprise Edition, admin dashboard, ~"bug", devopsgrowth, ~"fulfillment::triage", ~"group::fulfillment", vintage


This is a group level triage package that aims to collate the latest bug reports (for frontend and otherwise) and feature proposals. For more information please refer to the handbook:

  • https://about.gitlab.com/handbook/engineering/quality/triage-operations/index.html#triage-packages
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