Link Zoom call started in Slack to issue

Problem to solve

Starting a Zoom call from Slack is intuitive to users. We need to enable users to start a Zoom call from whereever they are working on the incident. This may be in GitLab or in Slack. To further streamling collaboration and communication - some of the team may be working in either place - we want access to a conf bridge to appear in both tools when started by a team member. People should not have to search for the link - it should be intuitively located either on the issue or in the appropriate Slack channel.

Intended users

Further details

Proposal

When a user starts a zoom call for incident management in Slack, link the call to a GitLab issue. We may need to do this using a slash command or custom action.

Permissions and Security

Documentation

Testing

What does success look like, and how can we measure that?

Links / references