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Actionable Insights

Actionable insights always have a follow-up action that needs to take place as a result of the research observation or data, and a clear recommendation or action associated with it. An actionable insight both defines the insight and clearly calls out the next step. These insights are tracked over time and at the group level.

Link

  • Provide the link to the Dovetail actionable insight you created earlier (this should contain all the essential details)
  • If applicable, link this actionable insight issue back to the original Research Issue in the GitLab UX Research project

Assign

  • Assign this issue to the appropriate Product Manager, Product Designer, or UX Researcher

Group label

  • Add the appropriate Group (such as ~"group::source code") label to the issue. This is done to identify and track actionable insights at the group level.

Description

  • Provide some brief details on the actionable insight and the action to take

PLEASE COMPLETE THE BELOW
Dovetail link: https://dovetailapp.com/projects/14274ea9-2f82-4357-bc54-7dac897e16b9/insights/present/4409b132-4603-49fb-b523-3fbb50c10374
Details: Users sometimes need to troubleshoot between the latest Terraform State version and an older version than the directly previous version
Action to take: Validate with users as research sample was small and the effort is large
Solution validation issue: https://gitlab.com/gitlab-org/gitlab/-/issues/266967

/label ~"Actionable Insight"

Edited by 🤖 GitLab Bot 🤖