Refresh button is not clickable after merge rejection by custom hooks

Summary

We have custom pre-push hooks.

When developer clicks on "Merge" button and if something with merge-commit is wrong, our hooks reject commit and show message with explanation. For example, our custom hooks checks that commit message contains ticket id and ticket is in allowed status

So after that developer clicks on "Refresh" button, but nothing happends (no changes on page, "Merge" button not appears) and merge request is not updated.

Refresh button have to dissappear by timer, but we didn't see any timer count and refresh button is not disappeared (we saw refresh for several days till updated our merge request by work around)

Steps to reproduce

• Create branch
• Make change in branch
• Make commit with ticket in message
• Change ticket status "On hold"
• Create merge request with the changes
• Click on Merge (after that we see our custom hooks message and refresh button appears)
• Change ticket status "In progress"
• Click on Refresh
• Merge request is not updated, refresh button not disappeared, merge button not appeared

Example Project

It's fluent problem and it happends on our internal gitlab instanse with custom hooks. So can't create example project

What is the current bug behavior?

Merge request page is not updated by refresh button

What is the expected correct behavior?

Updated merge request page with clickable "Merge" button

Relevant logs and/or screenshots

Here's screenshot with custom hooks message and refresh button without timer

Results of GitLab environment info

GitLab Community Edition 12.10.6

Possible fixes

Could be related with several gitlab parts. We can't find the root cause

mentioned in issue gitlab-org/quality/triage-reports#339 (closed)

added Category:Code Review Workflow devopscreate groupsource code merge requests severity3 typebug labels

mentioned in issue #240842 (closed)

added priority3 label

changed milestone to %Backlog

added [deprecated] Accepting merge requests label

added sectiondev label

Setting label(s) Category:Source Code Management based on groupsource code.

added Category:Source Code Management label

added groupcode review label and removed Category:Source Code Management groupsource code labels

added vintage label

Hi @ark85 ,

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added stale label

Hi @ark85 ,

Based on the policy for inactive bugs, this issue is now being closed.

If you think this bug still exists, and is reproducible with the latest stable version of GitLab, please reopen this issue.

Thanks for your contributions to make GitLab better!

closed

added auto closed label