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Account Ownership Verification PIN

Problem to solve

As a GitLab administrator of a large public instance, I want to verify the authenticity of requests coming from my helpdesk. For example, if a user writes in asking that I take an action on their account, I want a second factor of verification directly within my GitLab instance.

Intended users

Proposal

Further details

Permissions and Security

Documentation

Availability & Testing

What does success look like, and how can we measure that?

The MVC would be to have the ability for a user to create a support PIN in the UI and viewable in the /admin/user/user-name area. API is bonus!

What is the type of buyer?

Is this a cross-stage feature?

Yes, the admin area and settings page are not tied to any group.

Links / references