Add icon after closed incident issues in incident list
Problem to solve
Triaging Incidents is stressful. Visually indicating which Incidents have been closed in the All tab of the Incidents list can speed up workflows as responders can quickly understand what incidents no longer need attention.
Intended users
User experience goal
Allow people to quickly assess if an incident issue is open or closed.
Proposal
Within the "all" incidents tab, introduce an icon after the closed incidents' titles to indicate that they are closed:
Further details
This work supports the Incident Management direction.