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Organize Incidents by status in list view

Problem to solve

When you are coordinating response teams across multiple incidents, it is very important you know which Incidents are open and require immediate attention and which ones are resolved and closed. Separating the Incidents list in open and closed state and organizing these states into tabs helps you to easily differentiate between them, enabling you to focus on the active fire fights.

Intended users

User experience goal

Allow users to quickly shift between incidents of different statuses on their issue list.

Proposal

Add tabs for open, closed and all statuses.

tabs

Design shown below in the design section.

Release Post Image

mockup

Further details

This work supports the Incident Management direction.

Permissions and Security

Documentation

Availability & Testing

What does success look like, and how can we measure that?

What is the type of buyer?

Is this a cross-stage feature?

Links / references

Edited by Sarah Waldner