System Usability Key Theme - UI Polish and Consistency

Problem statement

Ease of use can be impacted by inconsistent patterns in the UI, incomplete paths, and confusing user interactions.

Users often share that their satisfaction with GitLab could be increased by seeing more polish and consistency in the UI. There are various product behaviors that do not match user expectations, especially if they’ve transitioned to GitLab from competitor tools.

Links

• See user quotes in Dovetail: https://dovetailapp.com/projects/325abc1c-e438-4837-b187-6af1d4a99d86/insights/present/68694e89-1d80-483d-9e6e-e1db6533a450