Integration for HP Service Manager

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Description

As requested by customer:

In our use case, what I mean by calling a record is to have a quick action call a HP Service Manager record. So typing "/IM12345" would call a record with the ID "IM12345". I have the API calls for performing a function such as this via the Unix CLI, but I just need to implement it as a quick action.

Ultimately, the task that I'm working on would somewhat resemble the JIRA integration.

Proposal

Integrate with HP Service manager.

Links / references

ZD: https://gitlab.zendesk.com/agent/tickets/95704

Edited Jun 22, 2025 by 🤖 GitLab Bot 🤖
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