Surface link to runbook in alert
Problem to solve
When an incident occurs, knowing how to respond can be difficult, especially if on-call engineers are not the individuals who wrote the code causing an incident. Having access to runbooks or knowledge about a metric causing alerts is critical to solving a problem and identifying the root cause cause quickly. Ideally, runbooks should be very accessible during a firefight.
Intended users
Further details
This work supports the direction of the Alert Management product category.
Proposal
Surface link to runbook in Summary section of alerts
Permissions and Security
Documentation
Documentation required.
Availability & Testing
What does success look like, and how can we measure that?
What is the type of buyer?
Is this a cross-stage feature?
Links / references
Edited by Sarah Waldner