Export failing on GitLab.com

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Support has received a report where user is unable to export a project. On hitting export the user received an email notification saying:

Project {TITLE} couldn't be exported.

The errors we encountered were:

503 Service Unavailable

Investigation:

The repo is not that big that it should fail in export. According to the usage quotas the size is:

Repository
1.24 GiB
LFS Storage
5.41 GiB

On trying exporting the project from admin section. It failed too. Didn't find anything in sentry or kibana for the related.

To get the export we triggered it using console by calling the export service directly:

p=Project.find_by_full_path('PATH')
exporter = Projects::ImportExport::ExportService.new(p,User.find_by_username('ADMIN.USER'))
exporter.execute

and to note we didn't get the email this time again. Couldn't find anything in Mailgun logs either.

ZD: https://gitlab.zendesk.com/agent/tickets/153853 (Internal)

cc// @craigf