DRI for "not_owned" category
Problem
Currently we have some GitLab functionality that is shared across multiple stages:
- Navigation used throughout the application, including the top bar and side bar.
- Shared project views, like the project overview and settings page.
- Functionality specific to the admin area and not tied to a feature belonging to a particular stage.
We need a long term solution that could help solving already existing issues and ones that will be coming up in the future:
Opportunity
Issues related to these areas do not have a DRI and should be owned on a case-by-case basis, depending on the problem to solve. We have an opportunity to influence overall GitLab’s user experience in order to keep user loyal to the product by:
- Own a cohesive experience across all GitLabs navigation (avoid fixing small issues at a time without looking at a global picture)
- Perform proactive user research to avoid missing out on major user experience challenges
- Win from competition by working on simplicity and innovation of the shared functionality
- Avoid product and UX debt we’re currently accumulating
Proposal
Find a DRI to look after, research and drive items that are currently falling under the “not_owned ” category. The best fit here seems to be UX department, as lots of these issues are needed lots of user experience guidance.
I have outlined some thoughts in this proposal document with the goal of proposing a DRI for these cases.
Let's use this issue for the discussion on the next possible steps.
Action for Product Design Managers
- Go to list
- Each of us will take 7 Issues and begin working on them as soon as we are able
- Click into an issue and immediately apply the
🍉 label - Read the issue description and comments and try to reproduce the problem
- Ask clarifying questions in the issue if needed
- Determine what group** it likely applies to (reference Product Categories) --> You may have to make some judgement calls, closing issues that have had no activity for several years, or no longer seemed relevant.
- @ mention the PM, Product Design Manager, and Product Designer of the group to get it on their radar
** If the Issue seems to fall under any of the following Groups, don't change the Group label just ping the relevant parties to get the Issue on their radar:
| Category | Stage:Team |
|---|---|
| Navigation | Growth:Expansion & Retention |
| Settings | TDB |
| Projects | Project Mgmt |
Progress tracker
| Manager | Review 7 issues |
|---|---|
| Jacki | |
| Justin | |
| Marcel | |
| Mike | |
| Nadia | |
| Taurie | |
| Valerie |