Create a demo environment for "Q1 OKR: Validating Logging Maturity Category" usability testing
As part of Q1 OKR: Validating Logging Maturity Category we'll be conducting a series of usability tests for Logging, aimed at validating the Logging category maturity level.
To make the usability testing most effective, we need to create a "real" demo project with a running application where we can introduce "real" problem and let the user investigate a problem via metrics and logs. We'll need to simulate a real world situation so the user can investigate on their own.
The usability test will be conducted with 5 external users.
We need to figure out the easiest solution to create such testing environment.
We need to create a realistic scenario (and an environment to play it out) which will help us test these jobs to be done.
When troubleshooting or verifying the status of my services I want to easily find the necessary information within my logs, so I can quickly get the system back up and running.
When investigating an incident, I want to review relevant information without losing context so I can quickly identify the root cause of the problem to get the system back up and running.
So, we'd want to create a situation when there's a problem, and the user will be given a task to troubleshoot by going to the logs from a metrics dashboard and searching the logs for relevant information. We're not 100% sure what the scenario and specific tasks will be, but this is the overall direction.