Text is being mis-interpreted as JIRA project IDs
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In organizations, there are many different IDs identifying different objects, documents, records etc. in different systems.
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In some situations, JIRA is mis-interpreting these are JIRA project IDs due to how our integration uses regex matching.
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How can we avoid this?
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Grabbing the JIRA projects dynamically from JIRA. (https://gitlab.com/gitlab-org/gitlab-ce/issues/13310#note_4708596) With this method, you don't need to pre-define project IDs, which is a better approach, user-facing wise.
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Remove the JIRA project key field in the integration settings.
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ZenDesk link: https://gitlab.zendesk.com/agent/tickets/73702