Gitlab Jira Integration - States do not change in JIRA

GitJIraWorkflow

We have tried gitlab-ee#1877 and gitlab-ee#4173, attached is our sample transition.

Settings for Gitlab Jira Integration is as below: WebURL : http://jira.xxxx.com:8080 JIRA API URL : left blank Username: gitlab Transition Ids :Transition states are based off from :http://jira.xxxx.com/rest/api/2/issue/xxxx-3211/transitions

Below are the steps Developer does from gitlab

  1. Manually changes JIRA ticket state to Design Review Complete
  2. Manually changes JIRA ticket state to Unit Tests Design Done
  3. Manually changes JIRA ticket state to In Development
  4. Commits changes with comments : Stop Development xxxx-3211
  5. JIRA registers the weblink but does not change the state of the JIRA ticket to Stop Development, I have checked the transition id 301 is as indicated from generated api {"expand":"transitions","transitions":[{"id":"301","name":"Stop Development","to":{"self":"http://jira.xxxx.com/rest/api/2/status/1","description":"The issue is open but pending design review","iconUrl":"http://jira.xxxx.com/images/icons/statuses/open.png","name":"Open","id":"1","statusCategory":{"self":"http://jira.xxxx.com/rest/api/2/statuscategory/2","id":2,"key":"new","colorName":"blue-gray","name":"To Do"}}},{"id":"5","name":"Mark development complete","to":{"self":"http://jira.xxxx.com/rest/api/2/status/11018","description":"All items need to be code reviewed to make sure they meet coding standards","iconUrl":"http://jira.xxxx.com/images/icons/statuses/generic.png","name":"Pending Code Review","id":"11018","statusCategory":{"self":"http://jira.xxxx.com/rest/api/2/statuscategory/4","id":4,"key":"indeterminate","colorName":"yellow","name":"In Progress"}}}]}
Edited Jul 02, 2025 by 🤖 GitLab Bot 🤖
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