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Verified Commit ab398cc7 authored by Mohamed Hamda's avatar Mohamed Hamda :four: Committed by GitLab
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Adjust duo health check issues

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1 merge request!182228Adjust duo health check troubleshooting docs
......@@ -92,7 +92,7 @@ We provide two debugging scripts to help administrators verify their self-hosted
```
For a `mixtral` model running on vLLM:
```shell
poetry run troubleshoot \
--model-family=mixtral \
......@@ -114,6 +114,14 @@ Verify the output of the commands, and fix accordingly.
If both commands are successful, but GitLab Duo Code Suggestions is still not working,
raise an issue on the issue tracker.
## GitLab Duo health check is not working
When you [run a health check for GitLab Duo](../../user/gitlab_duo/setup.md#run-a-health-check-for-gitlab-duo), you might get an error like a `401 response from the AI gateway`.
To resolve, first check if GitLab Duo features are functioning correctly. For example, send a message to Duo Chat.
If this does not work, the error might be because of a known issue with GitLab Duo health check. For more information, see [issue 517097](https://gitlab.com/gitlab-org/gitlab/-/issues/517097).
## Check if GitLab can make a request to the model
From the GitLab Rails console, verify that GitLab can make a request to the model
......
......@@ -112,3 +112,5 @@ These tests are performed:
| Network | Tests whether your instance can connect to `customers.gitlab.com` and `cloud.gitlab.com`.<br><br>If your instance cannot connect to either destination, ensure that your firewall or proxy server settings [allow connection](setup.md). |
| Synchronization | Tests whether your subscription: <br>- Has been activated with an activation code and can be synchronized with `customers.gitlab.com`.<br>- Has correct access credentials.<br>- Has been synchronized recently. If it hasn't or the access credentials are missing or expired, you can [manually synchronize](../../subscriptions/self_managed/_index.md#manually-synchronize-subscription-data) your subscription data. |
| System exchange | Tests whether Code Suggestions can be used in your instance. If the system exchange assessment fails, users might not be able to use GitLab Duo features. |
If you are experiencing any issues with the health check, see [GitLab Duo Self-Hosted troubleshooting](../../administration/gitlab_duo_self_hosted/troubleshooting.md#gitlab-duo-health-check-is-not-working).
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