ConvDev Index : Data is still calculating... after several weeks
Summary
On my on-premise gitlab instance I have an issue with the ConvDev Index which is never calculated. After Several week I still have "Data is still calculating..."
Steps to reproduce
Not sure, it's a fresh install on-premise, runned for several weeks I open /-/instance_statistics/conversational_development_index
What is the current bug behavior?
I get the message: Data is still calculating... In order to gather accurate feature usage data, it can take 1 to 2 weeks to see your index. Learn more
What is the expected correct behavior?
Statistics should be displayed
Results of GitLab environment info
System information System: Ubuntu 18.04 Proxy: no Current User: git Using RVM: no Ruby Version: 2.5.3p105 Gem Version: 2.7.9 Bundler Version:1.17.3 Rake Version: 12.3.2 Redis Version: 3.2.12 Git Version: 2.21.0 Sidekiq Version:5.2.7 Go Version: unknown
GitLab information Version: 11.11.0-ee Revision: deb6f84e91f Directory: /opt/gitlab/embedded/service/gitlab-rails DB Adapter: PostgreSQL DB Version: 9.6.11 URL: https://git.REDACTED.com HTTP Clone URL: https://git.REDACTED.com/some-group/some-project.git SSH Clone URL: git@git.REDACTED.com:some-group/some-project.git Elasticsearch: no Geo: no Using LDAP: no Using Omniauth: yes Omniauth Providers:
GitLab Shell Version: 9.1.0 Repository storage paths:
- default: /var/opt/gitlab/git-data/repositories GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell Git: /opt/gitlab/embedded/bin/git
Results of GitLab application Check
Checking GitLab subtasks ...
Checking GitLab Shell ...
GitLab Shell: ... GitLab Shell version >= 9.1.0 ? ... OK (9.1.0) Running /opt/gitlab/embedded/service/gitlab-shell/bin/check Check GitLab API access: OK Redis available via internal API: OK
Access to /var/opt/gitlab/.ssh/authorized_keys: OK gitlab-shell self-check successful
Checking GitLab Shell ... Finished
Checking Gitaly ...
Gitaly: ... default ... OK
Checking Gitaly ... Finished
Checking Sidekiq ...
Sidekiq: ... Running? ... yes Number of Sidekiq processes ... 1
Checking Sidekiq ... Finished
Checking Incoming Email ...
Incoming Email: ... Reply by email is disabled in config/gitlab.yml
Checking Incoming Email ... Finished
Checking LDAP ...
LDAP: ... LDAP is disabled in config/gitlab.yml
Checking LDAP ... Finished
Checking GitLab App ...
Git configured correctly? ... yes Database config exists? ... yes All migrations up? ... yes Database contains orphaned GroupMembers? ... no GitLab config exists? ... yes GitLab config up to date? ... yes Log directory writable? ... yes Tmp directory writable? ... yes Uploads directory exists? ... yes Uploads directory has correct permissions? ... yes Uploads directory tmp has correct permissions? ... yes Init script exists? ... skipped (omnibus-gitlab has no init script) Init script up-to-date? ... skipped (omnibus-gitlab has no init script) Projects have namespace: ... 22/6 ... yes 23/7 ... yes 25/8 ... yes 31/9 ... yes 1/11 ... yes 1/14 ... yes 1/15 ... yes 1/16 ... yes 35/19 ... yes 35/20 ... yes 35/21 ... yes 45/23 ... yes 50/24 ... yes 50/26 ... yes 41/27 ... yes 13/28 ... yes 13/37 ... yes 83/38 ... yes 89/39 ... yes 60/41 ... yes 106/43 ... yes 106/44 ... yes 125/45 ... yes 129/46 ... yes 128/48 ... yes 130/49 ... yes 101/50 ... yes 142/52 ... yes 41/55 ... yes 41/56 ... yes 131/57 ... yes 41/58 ... yes 183/59 ... yes 184/60 ... yes 203/61 ... yes 41/62 ... yes 41/63 ... yes 41/64 ... yes 50/66 ... yes 215/69 ... yes 171/70 ... yes 233/71 ... yes 233/72 ... yes 233/73 ... yes 233/74 ... yes 233/75 ... yes 233/76 ... yes 233/77 ... yes 233/78 ... yes 233/79 ... yes 233/80 ... yes 242/82 ... yes 242/84 ... yes 20/85 ... yes 242/86 ... yes 242/87 ... yes 242/88 ... yes 242/89 ... yes 50/90 ... yes 50/92 ... yes 45/93 ... yes 254/94 ... yes 254/95 ... yes 242/96 ... yes 254/97 ... yes 254/98 ... yes 254/99 ... yes 20/100 ... yes 243/102 ... yes 50/103 ... yes 272/104 ... yes 210/105 ... yes 172/106 ... yes 233/107 ... yes 282/108 ... yes 268/109 ... yes 289/110 ... yes 290/111 ... yes 50/112 ... yes 50/113 ... yes 295/114 ... yes Redis version >= 2.8.0? ... yes Ruby version >= 2.5.3 ? ... yes (2.5.3) Git version >= 2.21.0 ? ... yes (2.21.0) Git user has default SSH configuration? ... yes Active users: ... 253 Elasticsearch version 5.6 - 6.x? ... skipped (elasticsearch is disabled)
Checking GitLab App ... Finished Checking GitLab subtasks ... Finished
Possible fixes
Job scheduler not updating the stats?