Indicate status of Zoom meeting on issue

Problem to solve

It would be helpful context to users reviewing an incident to understand if the indicated conference call is on-going or ended so that...

  • I have more context and don't waste time clicking around
  • I know if people are actively collaborating on the issue
  • I know to remove the zoom meeting if it has ended (this depends on the ultimate design)

Intended users

Sasha the Software Developer
Devon the DevOps Engineer
Sidney the Systems Administrator

Further details

This work supports the Incident Management vision.

Proposals

Surface an informative button at the top of the issue underneath the title that displays:

  • Duration of call - if it is active, can we increment the time in real-time?
  • Number of participants in the call

When the call ends, automatically remove the button from the issue.

Proposed design (TBC)

We surface the additional information as part of the zoom button:

Screen_Shot_2019-08-09_at_3.03.03_PM

How will we measure success?

Number of unique interactions with the Zoom button and retention of use

Edited by Amelia Bauerly